Submission Details

1. Who is eligible?
Financial institutions, non-traditional financial services companies and their technology partners need to jointly apply for the Financial Technology Innovation awards. All financial institutions and non-bank financial institutions (including insurance companies, brokerages, credit companies, finance companies and alternate financial services players), along with their partner technology and fintech companies with operations in Asia Pacific countries, Middle East and Africa, which have completed technology implementations in 2019 are eligible for submission. Separate submissions from financial institutions and technology companies will not be entertained.

An increasing number of fintech companies, marketplace platforms and other alternative providers are entering previously bank-related products and services. These companies will be assessed alongside financial institutions as far as they are able to send their submissions based on the same submission kit attached to this document.

2. What questionnaire do I need to answer?
Please note that we have detailed audit-based questionnaires for each player, and all submissions must be completed and returned to us. The questionnaires can be found in the attached excel sheets.

To get the submission kits in order to apply for the awards, please contact Ms Neeti Aggarwal at or call our Singapore office at +65 6236 6500.

3. Will institutions that do not make a submission be considered?
We encourage all financial institutions and their technology partners to make submissions. However, regardless of your submission, The Asian Banker makes our own assessment based on previous interviews, industry observations and our own research. Institutions that do not make submissions risk not having a comprehensive description of their initiatives fully considered, but if we find worthy institutions, we will start our own enquiries.

4. Is the information submitted made available to the public?
All information submitted is treated in strictest confidence and used for evaluation purposes only. The Asian Banker publishes generic reports and standardised benchmarks that discuss trends and emerging best practices from the programme. Our published profiles can be found in the Financial Technology Working Group which is available through membership. We do not discuss any specific submission under any circumstances whatsoever.

5. When to submit?
To be considered for an award, a completed submission must reach us no later than 15 February 2020, either in print or electronic format. For all financial data, please provide pro forma figures up to period for which figures are available. Please keep in mind that only the technology projects that were completed or made fully functional in 2019 are eligible for consideration. The Asian Banker prefers electronic submissions to help protect our environment.

6. Where to send the submission to?

Kindly submit your application(s) in softcopy to

You may also submit your entries online through the

For more information on our Financial Technology Innovation Awards programme 2020, please visit our website at or please contact Ms Neeti Aggarwal at or call our Singapore office at +65 6236 6500.

7. Commitment to Integrity Statement
The Asian Banker is committed to the highest level of integrity in conducting all of its awards programmes. At no time, would we conduct ourselves in a manner that could give the industry any reasons to doubt the impartiality of the decision making process. We make a clear distinction between the commercial aspects of running an awards programme which go towards underwriting the costs of the researchers and the time involved, and the neutrality with which our researchers make their decisions. We would like the industry to take these awards, presented by The Asian Banker, as representing the most prestigious recognition of their work as well as professional careers.

We have examined many different forms of funding the awards programmes and have found that the model that we currently have is the most effective. A well-run awards programme must have important working elements that define it.

The Asian Banker awards programmes are run with the intention to identify emerging best practices and benchmarks that can set high standards for the industry to meet, exceed and shape the future.

The community element is extremely important as the awards programme is meant to inspire future progress in the industry. As such, the conference and awards dinners are a critical component of the programmes. We insist that all winners attend these programmes to ensure that the community element is intact. For this reason, winners can forfeit their recognition if they do not attend the designated awards ceremonies.

We adhere to the following guidelines.

  • The entire enquiry process in the awards programmes is thorough and non-discriminatory. With this approach, we have discovered best practices in institutions that we may have never had any forms of interactions with in the past. We then initiate an enquiry process to identify new winners who may not be aware of the programmes. The process is run on a neutral basis and we make no distinction between institutions with which we have a commercial relationship and those that we do not. We conduct our research to identify the best possible candidates for the respective awards programmes.

  • In the course of our research, we do not accept any forms of gratuity, including transport, food, or conveniences and allowances of any kind from any institutions that we make an enquiry on. We undertake our own travel and communication expenses with all the different players.

  • The sales team in The Asian Banker has no influence in the selection process whatsoever. Although we have instances when institutions make representation to the sales team ahead of the award process, there are strict protocols in place with the research and editorial teams where none of these information is communicated and least of all, influence the decisions.

  • The sales team only becomes aware of the winners after the list is approved by the Council of Advisors and published to the winning institutions. The list is final and no amendments are made based on any commercial arrangements that arise thereafter.

  • Winning institutions are encouraged by the sales team to participate in commercial activities, most of which goes to underwrite the costs involved in conducting the research. The research process often takes between four and six months of research time and work. During this time they are not paid by any of the institutions that are being covered. We also do not accept sponsorships that can unduly influence the type of winners being selected.

  • The commercial arrangements are designed to add value to the winning institutions own marketing efforts as a result of winning the awards. They are also intended to create and sustain the community element that is required to bring the entire industry together, which in turn adds to the prestige and recognition of these awards.

  • Any allegations of impropriety or lack of impartiality are taken seriously and brought to the attention of the Council of Advisors for their decision.

Financial Integrity
The Asian Banker does not take into consideration any financial commitment in making its assessment. It is strictly not possible to influence the award in any way. However, winners are requested to invest in research reports, case studies, videos and write-ups generated from the results for our editorial coverage and for winner ' s marketing use.

Related Events
Important Links
The Bank Technology Monitor
Award Winners 2018
Photo Gallery 2014

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