We believe that a successful analytics implementation project gives the institution real-time capabilities to manage, extract and analyse transactional and big data, to meet multiple business, regulatory compliance, or risk management goals and provide effective and timely insights for competitive business differentiation. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget.

Wee believe that a successful analytics implementation project gives the institution real-time capabilities to manage, extract and analyse transactional and big data, to meet multiple business, regulatory compliance, or risk management goals and provide effective and timely insights for competitive business differentiation. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget.

We believe that a successful open banking and application programming interface (API) initiative is one that demonstrates the bank’s ability to securely access, process and share data or enable new value chain of service by building an ecosystem based on open interfaces with its distribution channels and IT systems, improving end-to-end service delivery and customer experience. This service model is considered successful when the bank can demonstrate the optimal delivery model for current and future strategic developments, seamless integration, reliable and secure service while delivering competitive efficiency benefits.

A successful ATM and kiosk implementation is the one that optimises operational cost for the bank in handling its cash and other automated transactional activities delivered in a safe and secure environment, while achieving measurable customer origination, selling and cross-selling goals. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget.

We believe that a successful a successful blockchain initiative will be the one that utilises distributed ledger technology to achieve business goals, potentially disrupting the current operating models while ensuring scalability, reliability, transparency, real time transactions, greater operational efficiency, straight through processing and security in transactions in a decentralised environment. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget.

We believe that a successful branch digitisation initiative is one that automates with digital technologies, redesign and maximises utilisation of the branch footprint resulting in improved staff productivity, reduced teller error rates and improved customer fraud management procedures. It should enable improved cross-selling rates, customer experience and reduce staff training time through user friendly systems, all in a manner that is consistent with the banks brand. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget.

We believe that a successful conversational Artificial Intelligence (AI) initiative maximises utilisation of the natural language processing, machine learning and data analytics technologies rendering greater intelligence to machines. The initiative should improve customer experience along with greater operational efficiency, productivity, risk management, reduced errors and faster turnaround time, all in a manner that is consistent with the organisation's brand. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget. The current implementation success, impact of business and potential disruption as well as scalability will be key considerations.

We believe that a successful core banking system implementation project is one that takes the bank away from account centricity and closer to customer centricity within an architecture that will support the bank's growth, gives the bank measurable productivity gains, helps manage risk and credit exposure, at a lower total cost of ownership than any systems replaced. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget.

A successful corporate payments implementation project is one that enables real-time and secure completion of low or high value transactions, supporting end-to-end supply chain, high STP and exceptions processing capabilities, multiple business goals, multiple accounts and multiple currencies, regardless of messaging formats, utilising multiple channels or devices at the lowest possible cost per transaction and minimum error rates, in a regulatory compliant manner. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget.

We believe that a successful CRM implementation project improves the bank’s ability to increase sales to new and existing customers by facilitating processes for sales force automation, customer-centric service and support, and campaign management for both management and sales staff, and utilises all marketing channels both traditional and emerging. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget.

We believe that a successful information and cyber security implementation project must continuously contribute in avoiding operational risk by demonstrating, on an enterprise level, the ability to identify and prevent active instances of quantifiable fraud or other threats /intrusions to the bank’s network or systems. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget.

We believe that a successful data management and big data implementation project gives the bank real-time capabilities to manage, extract and analyse transactional and big data, to meet multiple businesses, regulatory compliance, or risk management goals and provide effective and timely insights. The overall data pool should be governed within a centralised data and information architecture which is robust, scalable and provides notable business value. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget.

We believe that a successful digital transformation initiative includes modernisation of IT architecture with digital design solution, automated processes and integration of multiple back-end systems and channels towards an agile and omni-channel environment. The implementation should demonstrate clear increased operational efficiency gains, maximised utilisation of digital footprint and increased numbers of satisfied customers along with scalable and robust integrated IT architecture. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget.

A successful governance, risk and compliance (GRC) implementation project reduces the cost and effort needed to proactively prevent risk events and compliance violations by providing real time insight and automation of GRC processes. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget.

A successful financial supply chain implementation project enables corporates and their extended supply chains to exchange financial instruments, access working capital financing and manage payments and receivables in real-time, in multiple currencies, through secure, multiple channels, regardless of messaging format, with minimum error rates in a regulatory compliant manner and for the bank to track and manage credit risk for any of the trading parties for whom financing is provided. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within time and budget.

A successful HR system implementation project is one that supports all HR functions end to end with high STP on an enterprise level basis and integrates with the accounting and other critical administrative functions of the organisation, while ensuring individual talent and performance tracking. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget.

We believe that a successful identity verification initiative provides automated, real time, reliable and accurate authentication system supported by large scale database and continuously contributes to the avoidance of operational risk by preventing instances of intrusions and access to the institutional systems. It should be scalable, compatible to multiple biometrics standards and databases and should be robust with high usability through different channels. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget.

WeBest Internet of Things (IoT) technology implementation improves customer engagement with the use of IoT and other emerging technologies to create powerful value propositions for new and existing clients, autonomous agents and market places along with adequate risk management. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget.

A successful lending implementation project is one that provides the bank/financial institution with the ability to differentiate lending products and services, manage risk and credit exposure, and pursue new market opportunities within new segments. The bank/ financial institution gains significant productivity benefits throughout the entire loan lifecycle process, both for loan fulfilment- origination, servicing and collection and loan risk management processes. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget.

A successful mobile banking implementation project is one that supports a set of winning functionalities that corporate or retail customers demand and use, within a secure and regulatory compliant framework offering high real-time and end-to-end STP levels, to achieve measurable bottom line goals such as customer retention, cross-selling or market share. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget.

We believe that a successful process automation initiative enables a large scale, end to end automated and digitized work flow with the emerging technologies, agile development methods and backed by integration of IT systems, delivering higher business value. It should result in significant operational efficiency, notable cost and time savings, reduced errors along with lower operational risk bringing greater business value and customer satisfaction. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget. The detailed evaluation scorecard can be found at

We believe that a successful regulatory technology initiative utilises information technology to enhance and digitise regulatory processes with a focus on regulatory monitoring, reporting and compliance while ensuring transparency as well as consistency in the regulatory reporting process. It facilitates reduced cost and resources to proactively prevent risk events and compliance violations by providing a data analytics based on real time insight, addressing risks and ensuring efficient regulatory compliance. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget. The detailed evaluation scorecard can be found at http://www.asianbankerawards.com/technology/evaluationcriteria2.php

A successful retail payment implementation project is one that ensures low value payments are made through high availability, secure, readily adaptable, auditable systems, tightly integrated across end-to-end workflows. It also guarantees that access for new and existing retail users is easy no matter the interface and offers them the widest range of functionalities/ currencies while the payment processing is failsafe and executed in as near real time as possible in a compliant manner. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget.

A successful self-service banking implementation project is one that both optimises operational costs for the bank and maximises utilisation of the footprint available for a full range of transactional activities delivered within a secure environment, while achieving measurable customer origination, selling and cross-selling goals. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget.

A successful treasury management system implementation is one that provides full and real-time transparency and control of financial information generated by both simple and complex instruments, including cash handled by the bank. It has full integration with systems supporting risk management, reporting and business users of the bank’s ongoing funding capabilities without compromising on the separation of front and back office. The implementation process starts with a clear business case, balances the risks involved, considers a variety of alternative approaches and delivers the project within the given time and budget.