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Financial Technology Innovation Awards

TAB Global Financial Technology Innovation Awards programme is designed to recognise annual achievements and identify best practices in technology by traditional and non-traditional financial services players to meet their current and future business needs. The primary assessment for the awards is based on the strength of the submitting institution's innovation in technology in specific operational areas, the disruption, sustainable business impact and successful implementation of the initiative.

Below is the scorecard for the Financial Technology Innovation Awards:

Technology improvement
Improvement in system scalability, transaction/sec, number of users
System availability and uptime
Improvement in time to market
Is the system implemented on private, public or hybrid cloud, and on premise/off-premises?
Number of processes fully automated (#) and STP levels (%)
Number of new AI/ML models added
Digital enablement
Growth in active digital customers, and digital transactions
Operational efficiency
ROI from the project (%)
Reduction in operational cost, manpower and time saving
Business and customer growth
Growth in revenue, income, product and other relevant business metrics
Growth in customers, users and transactions volume and value
Improvement in customer experience - NPS, App rating etc
Improvement in customer product holding, cross sell rate
Risk management
Number and portion of reduction in risk incidents and related losses
Reduction in average time needed for risk assessment, compliance